Privacy policy
Privacy Policy
Last updated: November 6, 2026
This policy explains how MenoChic handles personal information in connection with its online store at menochic.com, orders, and customer support. MenoChic's contact details are provided below.
Information we collect
Information you provide can include your name, contact details, billing and delivery address, account details, order selections, and messages to customer support. Payment providers process the payment information needed to complete a transaction. Do not send card numbers or passwords to us by email.
When you use the store, Shopify and service providers may collect technical and activity information, such as an IP address, device or browser information, pages viewed, interactions, and cookie or similar identifiers. Information may also be received from payment, fulfillment, fraud-prevention, customer-support, marketing, or analytics providers when relevant to the services they provide.
How information is used
Information is used to operate the store; process payments and orders; arrange shipping and returns; communicate about orders and inquiries; prevent fraud and misuse; improve the shopping experience; keep business records; and meet legal obligations. Marketing communications and advertising activities are subject to applicable consent and opt-out requirements.
Sharing information
We disclose information to Shopify and service providers as needed for store hosting, payment processing, order fulfillment, support, security, analytics, and marketing. Information may also be disclosed when legally required, to establish or defend legal claims, or in connection with a business transfer, subject to applicable protections.
Advertising or analytics technologies can disclose online identifiers and activity information to their providers. Some laws treat certain advertising-related disclosures as a sale, sharing, or targeted advertising even when no money is exchanged. See the privacy choices below to exercise an applicable opt-out right.
Shopify and enhanced services
Our store is hosted by Shopify. Shopify processes personal information when you visit and make purchases on our store. Shopify Network Intelligence is enabled for this store. This allows Shopify to use information from your interactions with our store together with information from your interactions with other merchants and Shopify to provide enhanced services, including improvements to products, personalization, fraud prevention, and advertising.
To provide these services, information is shared with Shopify and other service providers, which may be located in other countries. Shopify may process certain information for its own purposes under its Consumer Privacy Policy. You can learn about Shopify's processing and available rights, including applicable objections or consent withdrawal, through the Shopify Privacy Portal.
Cookies and privacy choices
Cookies and similar technologies can support essential shopping functions, preferences, analytics, and advertising. You can use available privacy controls and your browser settings to manage choices. Restricting some technologies may affect site functions. Where consent or an opt-out mechanism is required, those requirements apply regardless of this policy.
Where applicable, visit Your privacy choices to opt out of activities that may constitute a sale or sharing of personal information or targeted advertising. You can also send an opt-out request or ask about the practices relevant to you by emailing sales@menochic.com. Available controls can depend on your location, device, browser, and the service involved. Browser cookie settings alone may not exercise every legal opt-out right.
You may unsubscribe from promotional emails using the unsubscribe link or by contacting us. Order, service, and legally required messages may still be sent.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, taking account of transaction records, tax or accounting obligations, fraud prevention, disputes, and applicable legal requirements. We use reasonable safeguards, but no method of storage or transmission can be guaranteed completely secure.
Your rights and requests
Depending on where you live and the laws that apply, you may have rights to access, correct, delete, or obtain a copy of your information; withdraw consent; object to certain processing; or opt out of certain advertising-related uses or disclosures. Requests can be sent to sales@menochic.com or the postal address below. We may need to verify your identity or an authorized representative's authority, using information appropriate to the request. Exceptions may apply, and we will explain our response. You will not be unlawfully discriminated against for exercising applicable rights.
If you disagree with a response, contact us to request a review or appeal where available. You may also have the right to contact your relevant privacy regulator. For processing subject to European or similar data-protection law, we rely on the applicable legal basis for each purpose, such as performing your order, meeting legal obligations, legitimate interests where permitted, or your consent where required.
International processing
Service providers may process information outside your state or country. Where required, appropriate safeguards apply to those transfers. A U.S. business address does not mean all personal information is stored exclusively in the United States.
Children
The store is intended for adult shoppers, including adults buying products for children. It is not intended to collect personal information directly from children under 13. Contact us if you believe a child has provided information so that the matter can be reviewed.
Updates and contact
We may update this policy to reflect changes to our practices or legal requirements and will provide any additional notice required by law. To ask a question or submit a privacy request, contact:
MenoChic
2248 W Morse Ave
Chicago, IL 60645
United States
Email: sales@menochic.com
Phone: +1 (872) 216-8862
